Case Study

Covid19 USSD Help & Information Center

Goal

Provide Confirmed Covid19 Information to The Public & Help Ease The Stress of Getting Tested

How

With a customized shortcode *347*03*03#, dialers get access to;

  • 1. Sign up themselves or loved ones to receive regular Covid19 updates
  • 2. Request a Covid19 test and take a pre-qualification test/questionnaire
  • 3. Give their feedback on government's efforts by taking a short survey
  • 4. Test their knowledge of the pandemic by playing a quick game
  • Reward

    Airtime distributed to persons who take the surveys or play the game.

    Verification Technology

    USSD & SMS

    Partners

    African Union, Africa CDC, GIZ, CCHub, NCDC

    Benefit To Partners

    Our partners had access to a dashboard to monitor distribution of airtime, view insights from surveys, view test requests, contact applicants, and finally, send out scheduled bulk SMS to phone numbers of persons signed up for Covid19 alerts/updates.

    covid19 ussd help and information center dial ussd for covid19 information by chekkit

    Outcome

    The Project was a huge hit, surpassing campaign target in just one week

    50,000+

    Code dials

    15,000+

    Unique persons
    reached

    1,000+

    Sign ups for
    alerts

    N1.4m +

    Worth of airtime
    distributed

    Start Collecting Insights Directly From Your Consumers